We aim to process applications which detail the correct information, on the day we receive it. Please include a daytime telephone number or e-mail address so that we can contact you quickly in the case of any query.
Please Note: Stated delivery times are in addition to the time taken to produce your documents
Regular service: We aim to despatch Certificate within 10 to 15 working days (not including weekends or bank holidays) from receipt.
Rapid service: If you need record index search to find the match of your details and certificate, we offer a Rapid Service where the certificate is despatched within 4 to 5 working days with the search results for future reference.
Urgent Service : you need a certificate urgently, we offer a fast Urgent service where the certificate is despatched within 1 to 3 working days.
Applications may be made on a Saturday, but will not be processed until the following Monday.
We offer the widest range of delivery methods to ensure that our clients receive their documents within a time suitable to their needs. All documents are shipped in C5 board-backed envelopes to ensure that documents are protected during transit. Our choices are as follows:
| Order Type | Delivery Options | Delivery in working days from despatch date |
|---|---|---|
|
Royal mail 1st class Recorded Delivery Normal 1st class delivery, but signature required on delivery. Refer to Royal Mail website at www.royalmail.com |
1-3 | |
|
Special Delivery Signature required on delivery. Refer to Royal Mail website at www.royalmail.com |
Next working day | |
| Regular service | UK | 3 |
| Rapid service | UK | 2 |
| Urgent service | UK | 1 |
| Urgent service | Europe / Rest of the world | 5 |
* Please note when calculating the expected delivery date that the first working day is counted as the day following despatch of the certificate.